01The program
- Program
- Alternative Wellness Text Alerts
- Sent by
- Alternative Wellness, Grand Forks, ND
- Help
- Text HELP, call (701) 317-1747 or email [email protected]
- Opt out
- Text STOP to any message
- Frequency
- Appointment texts vary with your bookings. Tips and offers: up to 4 per month.
- Cost
- Message and data rates may apply
02How you opt in
On the request form on our website (https://alternativewellness.com/#book) and on our contact page, there are two optional checkboxes. Neither is ticked for you, and you can send a request without ticking either.
- Appointment texts: "By checking this box, I agree to receive text messages from Alternative Wellness at the phone number provided about appointment reminders, scheduling and account updates. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase."
- Tips and offers: "By checking this box, I agree to receive recurring marketing text messages from Alternative Wellness, such as wellness tips and program offers, at the phone number provided. Up to 4 messages per month. Message & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase."
When you tick a box, we save the exact wording shown, the date and time, the page and your IP address as a record of your consent.
03What we send
- Appointment and account texts: booking confirmations, reminders, rescheduling notices and account updates.
- Tips and offers: short wellness tips and program offers, only if you ticked that box.
Please don't send sensitive health details by text. We'll talk about those privately on your call.
04Cost and frequency
Message and data rates may apply, depending on your mobile plan. Appointment texts vary with your bookings. Tips and offers are capped at 4 messages a month.
05How to stop
Reply STOP to any message. You'll get one confirmation text, and then nothing unless you opt in again (reply START to rejoin). You can also opt out by calling (701) 317-1747 or emailing [email protected].
06How to get help
Reply HELP to any message, call (701) 317-1747 or email [email protected].
07Sample messages
- "Alternative Wellness: Hi Sam, your hour with Charlotte is confirmed for Tue 3/10 at 2:00 PM CT. Video link: [link]. Reply STOP to opt out."
- "Alternative Wellness: Reminder, your session is tomorrow at 2:00 PM CT. Need to move it? Call (701) 317-1747. Reply HELP for help, STOP to opt out."
- "Alternative Wellness: Tip of the week: a 10-minute walk after lunch can soften the 3 PM wall. Reply STOP to opt out."
08Other terms
- Consent to receive texts is not a condition of any purchase.
- You must be 18 or older and the account holder of the number, or have their permission.
- Carriers are not liable for delayed or undelivered messages.
- We may change or end the program with notice by text.
09Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our Privacy Policy for everything else.